Dia out of Encino, California () I subscribed to eHarmony and, inside couple of hours, chose to cancel as I would found other sites We popular. We experience the website and you may is educated to name an enthusiastic 800- amount. I was informed that because I in past times had an account (that we in the good faith thought was signed) they might personal this new membership if i desired but they manage maybe not reimburse my personal bank card to your $251 for the one to-seasons subscription. Y out of Vancouver, Canada () We signed up with eHarmony in for a single-year-membership away from $250 (3 monthly installments from $).
I signed my account on the internet and emailed a consumer functions representative. My personal June charge card statement shows that eHarmony has actually recharged me personally $ to have an extra repayment. I emailed the business to attempt to take care of this issue however, new response I got straight back is they’re not in a position to cancel my subscription while the third commission might possibly be billed for the . Their reimburse plan is quite vague and you will mistaken. The consumer attributes associate. Courtney out of Venice, California () In my opinion eharmony features false adverts. In the 1st part of the email address they enhance yet another promote out of ninety days for the price of 1.
Very. Wayne out-of Coconut Creek, Florida () I find the firm to get very deceitful. They promote high suits, although of them which they delivered me personally was in fact not. We authorized to utilize its totally free eight-big date demo. They did not work with me, therefore i made an effort to terminated on the web but We received a contact saying I had to name through the regular business hours. The individual We spoke to spoke me personally regarding canceling by the offering me another type of eight 100 % free days. I tried it once more whilst still being desired to cancel but that it big date anyone We talked so you’re able to really was rude and you will said I’d moved at night 7 days trial. She said I am able to not get a reimbursement and you can informed myself to simply keep using the full time that we had already repaid having.
A month later on, I came across the assistance to be poor and never appointment my requires, thus i chose to terminate the services
I informed her which i wasn’t selecting through its functions however, she told you as well bad, you’re not going to get a refund. Miranda out-of Clarksville TN () I signed up for a year at the eharmony becuase of your own higher “deal”. I happened to be subscribed to a week and decided to cancel my characteristics (I experienced a thin range requirements along with 6 months We had more than fifty fits, if you ask me it was too crazy and there was not a way to really navigate thanks to all that effortlessly). It turned out that i try 8 period beyond the go out restrict and they’ll maybe not reimburse all currency. We advised all of them that they can costs me personally for the entire day, not the year as well as don’t commit to it.
Then again, because you discover, nearby the bottom of the webpage, regarding 2nd so you’re able to last part, they transform to 3 days toward price of step 1 For every single Few days
I have tried many time to locate ahold of somebody and you can they remain advising us to build a page, that i performed and you can got a basic form letter right back how they may not assist me and they was basically planning to manage to get thier money, (whom expects problems within letter in the present day? You will find canceled my cards and you can decide to report one after fees because fraudulant. cГіdigo promocional dateinasia pirateado At the same time I could continue to query Louise Guerin (Consumer Relationships Director) to have a simple solution. Yveth out-of Lanham MD () Extremely dissatisfied, I siged upwards to have a month demo, payed new subsription, its been thirty days because the, You will find emailed eharmony, terminated the latest subscription, they haven’t yet taken care of immediately me personally, otherwise returned my personal mony. They will not list an unknown number so you’re able to support service otherwise promote a current email address to store an open comunication.